STAMFORD, Conn., November 30, 2010 —   Gartner, Inc. has revealed its top predictions for IT organizations and users for 2011 and beyond. Analysts said that the predictions highlight the significant changes in the roles played by technology and IT organizations in business, the global economy and the lives of individual users.


Last year’s theme of rebalancing supply, consumer demand and regulation is still present across most of the predictions, but the view has shifted further toward external effects. This year’s top predictions highlight an increasingly visible linkage between technology decisions and outcomes, both economic and societal. The top predictions include:

By 2015, a G20 nation’s critical infrastructure will be disrupted and damaged by online sabotage.

By 2015, new revenue generated each year by IT will determine the annual compensation of most new Global 2000 CIOs.

By 2015, information-smart businesses will increase recognized IT spending per head by 60 percent.

By 2015, 20 percent of non-IT Global 500 companies will be cloud service providers.

By 2015, tools and automation will eliminate 25 percent of labor hours associated with IT services.

By 2014, 90 percent of organizations will support corporate applications on personal devices.

By 2013, 80 percent of businesses will support a workforce using tablets.

By 2015, 10 percent of your online “friends” will be nonhuman.

Additional details are in the Gartner report “Gartner’s Top Predictions for IT Organizations and Users, 2011 and Beyond: IT’s Growing Transparency” which is available on Gartner’s website at http://www.gartner.com/resId=1476415.